Privacy Protection

Winzo-'s Privacy Policy

Every piece of information you share with us is held in trust. What data we collect, why we collect it, and how we keep it safe — it's all explained clearly right here.

Last Updated: January 2026
SSL 256-Bit Encryption

All your data is protected with bank-grade 256-bit SSL encryption. No one can intercept or read it in transit.

Your Data Is Never Sold

Winzo never sells your personal data to third parties. That is our commitment — and it is non-negotiable.

Control Over Your Own Data

You can view, correct, or request deletion of your data at any time. Full control stays with you.

Stored on Secure Servers

Your data is stored in internationally certified secure data centers, monitored 24/7.

Minimal Data Collection

We only ask for what we truly need. Collecting unnecessary data goes against our policy — full stop.

GDPR Compliant Practices

Winzo follows the international GDPR data protection framework. Your information is handled in accordance with globally recognized security standards.

Our Commitment

Winzo We believe your privacy is a fundamental right. This policy has been written with complete transparency — in plain, straightforward language rather than complex legal jargon, so you can understand every word.

1
Introduction — Why This Policy?
Introduction

When you use Winzo-'s website or app, certain data is naturally generated in the process. You have the right to know how we use that data — and this Privacy Policy is here to answer exactly that.

By using the Winzo website or app, you agree to this Privacy Policy. If you do not agree with any part of it, we recommend discontinuing use of our platform.

This policy applies solely to Winzo-'s own services only. Third-party links or services are governed by their respective privacy policies.

2
What Data Do We Collect?
What Data We Collect

Winzo collects two types of data — information you provide directly, and information generated automatically as you use the platform.

Identity Information
Full name, date of birth, mobile number, and email address.
Identity Verification Documents
Copy of National ID or Passport (for KYC verification).
Financial Information
Mobile banking number, transaction history.
Gaming Activities
Gaming history, bet amounts, and win/loss records.
Device Information
Device model, operating system, and IP address.
Usage Analytics
Which pages you visited on the platform and how long you spent on them.
What We Do Not Collect

Passwords are never stored in plain text — only encrypted hashes are kept. Bank account numbers and card details are not stored on our servers.

3
Why Is This Data Needed?
Why We Need Your Data

We believe in collecting as little data as possible. Every piece of information is gathered for a specific, defined purpose.

  • Account Creation & Management: For registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Age & Identity Verification: Protection of minors and prevention of fraud.
  • Customer Support: To understand the context and resolve your issues effectively.
  • Platform Improvement: Analytics to improve your experience.
  • Relevant Offers: To send you bonuses and offers tailored to your preferences (you can opt out at any time).
  • Legal Compliance: To meet licensing requirements and fulfil legal obligations.
4
Who Do We Share Your Data With?
Data Sharing Policy

Winzo Your data is never sold. However, in certain specific situations, limited information may need to be shared with designated parties.

  • Payment Processor: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • Security Services: Fraud Detection System — for account security and protection.
  • Game Provider: Minimal technical data required to ensure a smooth gaming experience.
  • Advertising Partners: Never — we do not share this type of data.
  • Individual Users: Never — we do not sell your data.
Where legally required

If required by a government authority or court order, we may be legally obligated to disclose your data. Where possible, you will be notified in advance.

5
Cookie Policy
Cookie Policy

A cookie is a small file saved to your browser. Winzo uses cookies to enhance your experience — for example, remembering your account after you log out and log back in, or retaining your preferred language settings.

Cookie Types Purpose Duration Type
Session Cookie Keeping you logged in Deleted at end of session Essential
Preference Cookies Remembering your language & settings 30 days Essential
Analytics Cookies Platform Performance Analytics 90 days Optional
Security Cookies Fraud Detection 7 days Essential
Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

6
Data Protection Measures
Data Security Measures

We use industry-leading technology and practices to keep your data secure. Below is an overview of our security measures:

SSL 256-Bit Encryption
Bank-grade security across all data transfers.
Encrypted Passwords
Passwords are stored using bcrypt hashing.
Firewall Protection
Server-level DDoS and attack prevention.
Regular Security Audits
Regular audits conducted by third-party experts.
Two-Factor Authentication (2FA)
Additional security options for your account.
Encrypted Database
Stored data is kept encrypted at all times.
Your Responsibilities

Winzo ensures technical security on our end, but keeping your password strong and confidential is your responsibility. If you notice any suspicious activity, contact our support team immediately.

7
Your Rights
Your Rights

Winzo We respect your data rights. You have the following rights and may exercise them at any time:

Right to Access

You may request to view what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

Right to Object

You may opt out of marketing or analytical use of your data.

Right to Data Portability

You may request a copy of your data to download.

Right to Restrict Processing

You may request that your data be used only for specific purposes.

To exercise your rights

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

8
Minor Protection Policy
Minor Protection Policy

Winzo We are fully committed to never collecting data from or providing services to anyone under 18. This is both our legal duty and our ethical promise.

If we are informed that a minor's data has been collected inadvertently, we will immediately delete that data and close the associated account.

9
How Long Is Your Data Retained?
Data Retention Period

We do not hold your data longer than necessary. As a general rule, data is retained for as long as your account remains active.

  • Account Information: 5 years after account closure (to meet legal obligations).
  • Transaction records: 7 years (as per financial regulations).
  • KYC Documents: 5 years after account closure.
  • Analytics Data: Anonymized, retained for a maximum of 2 years.
  • Marketing data: Deleted immediately upon objection.
10
Notification of Policy Changes
Policy Update Notification

Winzo may update this Privacy Policy from time to time. We will notify you of any significant changes in advance — at least 14 days before they take effect, via email or an in-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request that your account be closed.

11
Privacy Contact
Privacy Contact

For any questions or concerns about our Privacy Policy, or to exercise your data rights, please contact us through the following:

Privacy Email
Response within 30 days
General Support
24/7 Support in Bangla
Last Updated: January 2026
Next review: July 2026. If any changes are made, you will be notified at your registered email address at least 14 days in advance.
Safe & Trusted

Your Data Is Secure, Right Now Play with Confidence!

Your privacy is our top priority at Winzo. Enjoy gaming in a safe and secure environment.

SSL Secured
Your Data Is Never Sold
GDPR Compliant
Regular Audits
বাংলা